Samata Health

Vue.js
Laravel
MySQL

Overview

Samata Health is a digital platform that connects users to local but sophisticated therapists. Since healthcare is an essential routine for any individual, the organization has decided to find easy ways to bring both practitioners and patients on the same platform. The client has approached us with a vision of creating a feature-rich healthcare website to enhance patient care.

Service Used On The Project Development

Laravel

Framework

AWS

Web Server

PHP

HTML

React

Programming Language

MySQL

Database

VisualStudio

Development Tool

The Client

Our USA based client, Samata Health, envisioned enhancing patient care with just a few simple steps. It has now become an ever-growing online portal where therapists can register themselves and patients can utilise the provided features to book appointments with easy payment navigation.

The Primary Requirements Were:

The client wanted to develop the portal to be HIPPA Compliant.

It is essential to have a HIPPA Compliant website if you are handling any patient data through your website. If you fail to do so, then it means you are violating HIPPA security rules, and that is not acceptable for any website that is operating with healthcare.

A straightforward user interface for booking appointments with the therapists.

Easy navigation and adequate operational flow in the website to help visitors/patients book appointments with the therapists easily using search filters.

Manual chat support to solve customer’s query without wasting much time

Manual chat support is required to help customers solve the real-time query. Here, patients can ask for the information and get immediate feedback from the chat support.

Fast and secure payment gateway integration for paying therapist charges or appointment fees

Payment integration is required to carry out a safe way to pay appointment fees and therapist charges with the help of trusted payment gateways.

The most prominent aspect is that the client asked us to deliver an SEO-friendly business website.

In the days of cutting-throat competition, SEO-friendly websites are a must. The idea is to let Google and other search engines crawl each page on the website efficiently, interpret the content, and index it in their index.

Not to miss the essential requirement that the website must be compatible with all mobile devices and fast over different web browsers.

The website must be fast and responsive to all the different platforms. It should be easily operational through different mobile devices as well.

The need for video integration to make a process demo available for the visitors

It is necessary to put a demo video about the process of booking therapists through the website. It helps first-time visitors navigate the whole procedure for the appointments.

Proximity search with filters to locate profound therapists at service

In order to find the best therapists in your nearby area, or in your desired area, we have developed a proximity search filter so that you can explore multiple options with nominal efforts.

An individual website page to demonstrate search results based on preferences.

We have developed a separate dashboard to display respective information based on a search result by the users.

Support centre, contact us, log-in, request submission layout with eye-catching UI/UX

We have taken care of the essential requirement for any websites to help visitors understand the workflow of the website. Moreover, there is a log-in, and request submission page for the patient to help them choose better services.

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Key Features

Video content management- demo video

We have integrated a video to help visitors with the process of booking therapists. It is a demo video where users can learn about the booking procedure.

Social media integration: Facebook, Instagram, LinkedIn

Website social media integration has been made for extending the marketing by redirecting social media followers to the website and making social media platforms accessible to the potential customers.

Payment gateway interface & refund policy algorithms

We have interfaced a secure and reliable payment gateway and refund policy algorithm to help patients pay their booking fees directly.

HIPAA Compliant protocols

Since it is a healthcare website, our developers have developed a website which strictly follows HIPPA Compliant rules and regulation.

Appointment Booking with the therapist

It was required to build a website which has an easy operational flow so that patients can easily book local and sophisticated therapists as per their requirement based on the location they prefer.

Employers sponsor features for mental health care management.

We have also introduced employers sponsorship segment to enhance mental health care management. Here, employees of the company can register their profile on the portal and get healthcare benefits.

A public-facing platform for individual therapy seekers

It is a public platform developed to help individuals choose the healthcare services in their preferred location. It helps them find a perfect therapist who can take care of the health issues.

FAQ’s section to guide new users about the operations

A list of commonly asked questions is also included in the website to make people aware of Samata health and the services it offers.

Student sponsor feature to attract more visitors to the website

Website also includes the student sponsor feature so that every student can easily opt for the healthcare services and appoint a therapist as per their requirement. The idea is to generate more traffic on the website along with helping students who cannot afford expensive treatments.

Easy transaction flow: Employees appoint therapist → Samata pays therapists → Employers pays Samata Health

A secure payment structure has been integrated. We have developed an easy payment navigation where patients will pay the booking fees to Samata health and further it will be given to the therapists by Samata health.

Manual chat support

We have also developed a manual chat support system where a company representative will be available 24/7 to answer each of the queries of the customers/patients.

The Solution

eSparkBiz has developed an effective solution for Samata Health. We created a user-friendly website where the visitor can quickly opt for the services they are looking for. Based on a very interesting concept of bringing patients closer to the therapists, we made it our prime agenda to bring it to fruition using modern technology and development tools.

Client Feedback

By using the prominent PHP framework, “Laravel”, eSparkBiz developed a web-based portal for healthcare management. We crafted a website using high-end technology to deliver an online platform where patient care and the therapist’s availability can be identified easily. Our cost-effective development made sure we match each of the requirements for both client-side and server-side.

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