It is only natural and intelligent to harness technology for improving customer services and patient care. Most of us must have experienced delayed appointments to see the doctor. Especially, when it comes to finding therapists for mental concerns, many inhibitions, unawareness, and doubts make the process of reaching out for help even more daunting.
Among many appointment booking apps, we had to design an app that not only provides the information but also simplifies the process in just a few steps. In doing so, some major pain points we had to target in the development process were,
We need to overcome the inefficient system of scheduling appointments & handling the manual forms,
Proper documentation, case history & prescriptions of the patient.
Aid patients struggling with complicated therapy availing processes.
Get the user to meet their preferred therapists at the earliest as per their convenience.
Straightforward workflow of appointment booking, confirmations, cancellations, or modifications.
Secured payment options and related operations.
Even enable therapists with a platform to offer their services with all the necessary information.
Special facilities for employees and student profiles for encouraging mental health.
Social media integrations for information and awareness.
The SAMATA Health App is a solution to these concerns. We comprised all the help, information, and features that the users can utilize to seamlessly book appointments & find instant help.