The recent developments in AI & Machine Learning have given a new life to Chatbot.
In the last few years, Chatbots have gained massive popularity among the audience.
As per the survey by BusinessInsider, 80% of businesses want Chatbots by 2020.
Many experts believe that Chatbots will cut the production costs by $8 billion in 2022.
Today, most of the businesses are looking to reduce repetitive tasks.
In the upcoming years, you will see paperwork getting vanished.
That’s where Chatbots can play a significant role.
Now, there is one sector where you have to deal with a lot of paperwork. That is the legal sector.
If you’re associated with any legal firm, then you have to deal with a lot of administrative work.
As per the survey by Clio, lawyers are spending only 28% of their time on billable tasks.
It means that there is a significant issue with the productivity of the lawyers.
So, what’s the solution❓
The answer is Chatbot.?
In this blog, we will provide you with an in-depth guide on how Chatbots can make an impact on legal firms. So, let’s get the things started, right now.!
What Is Legal Chatbot?
Before going into details of Chatbot for Lawyers, you should know the concept of Legal Chatbots or Lawyer Chatbot. So, let’s understand that aspect first.
Legal Chatbot provides you with a way to improve the working methodology. It can also assist you to save time and money.
What is a legal chatbot?
The simplest versions help visitors find what they’re looking for. More sophisticated legal chatbots can answer complex questions intelligently. Find out more https://t.co/iONlb8JEeA #AI #legaltech pic.twitter.com/MMaTAhZ5wg
— Legal Workflow (@LegalWorkflow) December 19, 2018
Many lawyers believe that Chatbots can be a real threat to their job. That’s why they’re not looking to integrate this technology into their environment.
But, the reality is precisely the opposite of this story. Chatbots won’t take the job; it will assist lawyers in their daily work. Chatbots can reduce daily workload.
Why Chatbots For Legal Firm?
In the earlier section, we got a basic idea of Law Bot. In this section, we will analyze the reasons for which you should utilize the Online Legal Chatbot.
Benefits Of Using Chatbots For Legal Firm
Easy Access To Information
Any lawyer has to go through a lot of data daily.
The data could be in the form of:
- Case Study
- Law & Policy
- Relevant Information of People
Chatbot for Lawyer can be the perfect solution for this scenario. It can analyze any document within a matter of minutes. So, it can save a lot of time. It also provides accurate data.
Chatbot Software plays an essential role in administrative & HR-related task. So, lawyers don’t have to waste time managing such tasks.
With the help of Chatbots, lawyers can manage:
- Leave Application
- Employee Onboarding
- Setting Up Reminders
For internal communication, many legal firms use intranet. If that’s the case with your company, then you can opt for Legal Robot.
It will help you to streamline the business process.
World-Class User Experience
A lawyer needs to analyze a lot of information daily. It is a time-consuming process. That’s where Chatbots can play a pivotal role.
It can help you to filter out the critical data. It can also provide you with some great insights. Based on that, you can make accurate decisions.
NLP Based Chatbots have taken the potential of Online Legal Chatbot to the next level. With the help of NLP, Chatbots can know the human emotions. So, for legal firms, it can play the role of a legal advisor.
In the future, you will see this type of trend more & more.
How Can Chatbots Help The Lawyers?
There are many ways through which Chatbots can play a crucial role for lawyers.
Let’s analyze some of the most common ones in detail.
Cut Down Repetitive Tasks
AI for Lawyers can be a real blessing. As you know, any lawyer spends most of his/her time on analyzing various documents. So, he/she has to deal with a lot of redundant stuff.
Generally, the senior lawyers give these tasks to the junior trainee. No one has found out the solution to this subject. In addition to that, lawyers have to handle a lot of clients & answer the same questions.
In this scenario, Chatbots could be your best friend. It can handle any number of clients at a time. It can also answer common questions with ease. So, the lawyers can focus on other vital tasks.
If you integrate the Chatbot Technology into a law firm, it can reduce your workload.
Promoting The Business
Artificial Intelligence Law Bot can help you to market your business. Various business leaders are thinking about using Chatbot for building their brand.
Chatbots can give quick responses & also know the intention of users. So, it can be a perfect marketing tool for your business. Interactive Chatbot can help you to attract users.
Besides that, Chatbots can provide recommendations to your customers. In this manner, you can build a trust factor among the audience. You can also use Chatbot with social media tools.
Assistance In Sensitive Subject
As you know, people feel embarrassed to talk about legal issues. They feel discomfort while talking about the problems with a human. Instead of that, people can speak with any bot comfortably.
While talking about the use of bots, there is no hesitancy. So, people can express their problems and get the correct solution. That’s not the case with Static Web Search.
Static Web Search can answer common questions, but they can’t provide accuracy for complex queries. Therefore, the law firm should think about implementing a bot solution.
Ensuring Better Engagement
For any business, having a strong relationship with its customers is vital. The same applies to the case of a law firm. You need to have good engagement with your customers.
That’s where the Chatbots are so useful. It helps you to create better engagement, which will help your business. Chatbots can talk with people like a human does typically.
Therefore, there’s a chance that you will get a lot of success. So, start working on this aspect.
How Are Chatbots Smoothening Law Firm Functionalities?
So far, we have analyzed the various ways through which Chatbots can help lawyers. In this section, we will look at the practical use of Chatbots in a law firm.
One of the significant benefits of using AI Lawyer bot is 24*7 availability. As per a survey, 67% of people choose a law firm if it responds to their first call or email. So, availability becomes vital.
If the law firm can implement a Chatbot on their website, it will seal the deal for them. The Chatbot remains available at any time. It can provide accurate answers to customer queries.
For example, there is one Chatbot named Ailira. Ailira means Artificially Intelligent Legal Information Research Assistant. It offers legal advice.
For this purpose, you don’t need to visit the Robot Lawyer Website. You can directly chat with it through FB messenger.
Generating Legal Documents
With the help of Artificial Intelligence Law bot, you can also generate legal documents. It could also help you to churn out essential reports. Chatbots can collect information from the users.
Based on that, it can create legal documents with the utmost ease. During this process, bots can also provide an answer to the client’s questions. So, you should start thinking about this subject.
As discussed earlier, Ailira can help legal firms to craft legal document. It asks a few questions to the clients. Based on that analysis, it creates a well-organized report.
If the customers want a human lawyer to review this document, then Ailira can also help them. Here’s how a legal document gets created:
Reviewing Legal Documents
If you’re working in a law firm, then you must be knowing the importance of analysis. Every day, a lawyer has to go through a lot of documents. He/She has to review it for various clients.
It is a time-consuming process. That’s where Chatbots can play a crucial role. It can review the legal documents on behalf of a lawyer. So, in this manner, it reduces the overall workload.
For example, the legal Chatbot ROSS is accessible for document analysis & review. A user needs to upload the document. After that, the bot will provide the user with a detailed survey.
Here’s how the Chatbot ROSS works:
Boost Lead Generation
Chatbots can play a significant role in lead generation. By making use of real-time communication, Chatbots can boost the lead generation process.
For example, there is a bot called DoNotPay. It is helping people with parking tickets. As you know, it is the most common law issue around the globe.
By performing this activity, the Chatbot can build an excellent relationship with customers. So, it will eventually help the business to generate more & more leads.
Perform Due Diligence
One of the most time-consuming task for lawyers carrying out due diligence. With the help of Chatbots, you can automate and speed up this process. It allows lawyers to focus on other tasks.
Chatbots investigate a lot of documents. It also asks relevant questions to the customers. Based on this analysis, it can perform due diligence with accuracy. It also provides detail reports.
Accessing The Information
As know you, lawyers have to deal with a lot of documents and information daily. Finding relevant and meaningful information out that would be a massive task.
That’s where Chatbots can play a vital role. It can scan through all the documents and provide accurate analysis. You can also combine CRM with Chatbot. It will help you in the long run.
For knowing more on this subject, you can contact any Chatbot Maker. He/She can provide you with all the necessary assistance.
Most Popular Legal Chatbots
DoNotPay is one of the most popular Robot Lawyer. The aim of developing this bot was Customer Assistance for parking services. But, today many legal firms are making use of it.
There is an iOS app for this Chatbot. The app makes uses of AI & Machine Learning. Therefore, the bot can understand the human language & context with ease.
The more information the bot see, the better it will become in terms of accuracy. In the future, you will see many lawyers taking the assistance of this bot.
As the name suggests, VisaBot helps you with visa & migration-related issues. With the help of the FB Messenger, you can connect with this bot. It will provide you with options.
Based on the option you pick, it will provide the necessary guidelines. Once you follow these guidelines, it will help you to get a visa for yourself.
ROSS is the World’s First Robot Lawyer. It makes use of IBM Watson to analyze a tremendous amount of data. The bot can review tons of legal docs within a matter of minutes.
The law firm BakerHostetler first made use of this wonderful bot. Whenever the employee required an example for a case, they would search it through the bot.
The bot would provide the details. For that purpose, ROSS would search through the legal database. In addition to that, the bot can also send real-time alerts.
Robot Lawyer Lisa was the world’s first impartial Artificial Intelligence lawyer. It’s a two-way app which the user can access via computer or smartphone. The bot asks a series of questions.
Based on the answer to those questions, it creates a legal document. After that, the reviewer verifies the legal document. The reviewer also makes some changes if required.
After this process, if both the parties (Client & Lawyer) are happy, then they proceed further for the NDA (Non-Disclosure Agreement).
Parker is an Australian Chatbot. The law firm Norton Rose Fulbright created this bot. The bot makes use of NLP & IBM Watson. With the help of this technology, the bot offers accurate data.
How Are Legal Firms Benefitted With Advancement Of Chatbots?
In recent times, Chatbots has got acceptance from a variety of business verticals. Bot Framework has also matured in the last few years.
With the recent advancement in AI, Machine Learning, Speech Recognition, Voice Search, NLP, etc., Chatbots have emerged as a global player in the industry.
Now, let’s analyze how this advancement in Chatbot help legal firms.
It Helps You To Establish Your Niche
There is a common problem in the law industry. People always call and inquire for the service you’re not providing. It can lead to frustration.
For example, if you’re a divorce lawyer & someone calls you for a property-related issue, then it could lead to massive confusion. That’s where the role of Chatbots comes into the picture.
With the help of Chatbots, lawyers can get free from handling redundant tasks. It will ask relevant questions to customers. Based on that, it provides accurate information to the users.
So, only the relevant users will come to your website for inquiry. In this manner, Chatbots will help you to establish your niche.
It Simplifies Legal Information For Your Users
Any law-related website will have information about the law, regulations, prominent cases, etc. But, all this information can be challenging to understand for a layman.
Any of your clients will hate reading the legal documents posted on your site. But, the legal Chatbot can make a light work of this task. It can simplify the legal information for the users.
Therefore, the user won’t have to deal with the complexity of legal documents. They can directly talk with the Chatbot and understand any law in detail.
It Gives You Insights About Your Clients
If you want to be a successful businessman, you need everything about your customers. Businesses who know their customer well become highly successful in the long run.
That’s where Chatbots can play an integral role. It can help you to collect information about your customers. Based on that analysis, it can provide valuable insights about the customers.
Nowadays, when Chatbot is making an impact in all the business verticals, it becomes essential for all the business owners to be aware of these things.
Taking this idea into perspective, here we have tried to provide you with a complete guide on how legal Chatbot Services can be profitable for the lawyers.
If you’ve any question or suggestion related to this blog, then feel free to ask them in our comment section.
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