What kind of services is eSparkBiz providing?

eSparkBiz has a set of world-class services to offer to its clients globally. The services that eSparkBiz provides:

  • Mobility Solutions
  • Web Applications
  • WordPress Development
  • e-Commerce Development
  • Blockchain Application Development
  • ChatBot Development
  • DevOps Solutions
  • Internet of Things Development
  • Enterprise Solutions
  • Industry Solutions
  • Custom Solutions
  • HubSpot COS Development
What is the exact location of eSparkBiz Development Center?

101/102, Shanti Mall, Sattadhar X Roads, Sola Road, Ghatlodia, Ahmedabad, Gujarat 380061

What are the working hours of eSparkBiz?

The Working Hours of eSparkBiz are as follows:
Monday to Saturday: 9.30 AM To 7.30 PM
(2nd & 4th Saturdays working)

How can I communicate with eSparkBiz?

eSparkBiz has the following modes of communication:

  • Telephones
  • Email
  • Instant Messenger Chat
What is the strength of eSparkBiz?

We have our own beliefs about creating opportunities rather than waiting for one. Our strengths include deep research, analytics, problem-solving skills, our team of adroit developers and designers, and our transparent working principle.

What type of a team does eSparkbiz have?

eSparkBiz’s family has members who are experts in their domains. They have years of hands-on experience in development and design. The contribution of their work in the form of feature-rich and robust applications have given a competitive edge in this cut-throat competition.

What are eSparkBiz's core competencies?

Our core bents are the following :

  • Expertise in PHP, HubSpot & WordPress
  • More than 1000 custom solution deployments around the globe.
  • One of the Top IT talents housed at eSparkBiz.
  • Future 100 in-progress customer backing.
Are you flexible in adopting our standards or methodologies for development of our projects?

eSparkBiz is another name for flexibility. We are good enough to accept all the methodologies and standards demanded by our clients. We are comfortable with all the tools that suits your business essentials. We work very transparently due to which it will be a delight to work with us.

What makes eSparkBiz unique?

A perfect blend of Knowledge, Professionalism, reliability, quality with tincture of flexibility and dedication combined with low prices without compromising the quality and standards is all about the uniqueness of eSparkBiz.

What are your standard Terms and Conditions?

The following are the Standard Terms and conditions:

  • Contract is Signed
  • Invoice is issued from our side as per the payment schedule
  • Invoices are paid through Pay Pal or wire transfer
  • Copyright on the final Software belongs to the client only.
How can I be assured that I am not wasting my time and money?
  • Refer our Software Development Methodology and Process
  • Your raised queries will be answered by our team.
  • Priority is given to your valuable queries and thus we will try our best to provide the best solutions.
  • We make a blueprint with no extra charges.
  • We provide some advices and suggestions as per your business and ideas.
  • We assure you regarding the prices and quality.
How can I trust your productivity and charges to me?

As mentioned earlier, we have a transparent system of work. You have the complete right to keep an eye on the phase of development. Everything will be as per your business requirements and your choice as we follow a client-centric approach. We believe in the long-term relationship with the clients and are always there for them.

What are the risks I have in developing offshore?
  • Software Development Process.
  • Proper Communication
  • Agreement for Safety

 

We provide the following solutions

  • Convincing Portfolio for addressing these issues.
  • 24X7 online chat support
  • Non-disclosure Agreement is signed between both the parties and are made up by both the parties
Can I first get a rough idea about the cost of my system?

Request a quote by filling in the details. You will avail the cost of your system without any doubt.

Can I try your services before giving you an important and big Project?

Definitely, you can try our services. Just request us to do a blueprint of the business model. We will do it in a minimum payment or even sometimes free of cost on successful completion. But these factors are based on the size of your project.

What should I provide you to create a proposal?

For Non-technical People:

  • Connect with us.
  • Post your answers as per our queries.
  • A proposal is created by us on the basis of the answers.

For Technical People:

  • Documentation
  • Specifications
  • Design
What do you mean by an estimate?

An Estimate is just a rough idea about the cost of your project.

What is the difference between proposal and an estimate?

An Estimate is just a rough idea about the cost of your project. A proposal consists of a project profile, system specifications, context level diagram of the system, design, and coding methodologies, deliverables, and schedule of the project.

What do you expect from client during the project?

We expect your involvement in the entire process. The reason behind this is we follow a client-centric approach. We expect your honest comments and feedback to make our projects better and as per your wish.

Do you provide post-development support?

Yes, we have a facility of post-development support on the basis of a separate support maintenance contract.

How can I be sure of security from competitors?

Since we sign an NDA with our employees as well, they are highly proficient and experienced professionals and therefore won’t be risking their careers by misusing the customer’s code.

What kinds of guarantee do I get about the work?

One month warranty is given from our side after the final delivery. After this period we will sign another contract for yearly or quarterly maintenance or support.

How does eSparkBiz protect confidentiality?

eSparkBiz signs a Non-Disclosure Agreement (NDA) with the client as well as the developers you choose during the initiation of the process. With this, your ideas, data, project related information all are safe with us.

Can you provide references of your clients?

With our success rate and strong client relationships, we can provide you with our client references.

How do you ensure quality of services to your clients?

eSparkBiz has always grabbed the limelight for its standards and quality through its projects. With our industry-oriented practices and customized offshore development, eSparkBiz has created a benchmark in the field of app development.

Can we outsource our projects that we have received from our clients to eSparkBiz?

Yes. In Offshore outsourcing, the cost of development is reduced through offshore delivery of projects. We share a good relationship with some of the companies into consultation around the globe who are in search of reliable and knowledgeable offshore service providers.

How do we get started?
  • To start with, you need to set your requirements related to developers. Don’t worry if you are confused about the actual requirements, our senior representatives are happy to assist you with finalizing them.

  • Once the availability of developer is confirmed and rest of the things agreed upon, we’ll send you a contract which you need to sign.

  • Our job starts as soon as we get confirmation from your end.

Do you have your own development center, or do you work on subcontract?

We have our own development center in Ahmedabad, India and we do not sub-contract.

How long does it take to get a developer started on my work once we pay charges?

After payment confirmation, it will take a maximum of 3-5 days of lead time to schedule the start date.

Will my Hired Developers speak English or any other international languages?

All our developers are well versed in the English language. Unfortunately, we do not support other international languages at the moment.

What is the length of contract?

Depending on the type of agreement you sign, we provide different options as per your requirement.

How does payment take place?

We generally accept payment through PayPal or Wire Transfers.

If I hire a developer, does that mean I have that person dedicated only for me?

Yes. The developer you hire will work full-time (8 hours /day for 5 days/Week) on your project only.

Could I hire a developer for a project based Task?

Yes, you can hire the developer as your own offshore employee to work on any of your current/multiple project requirements.

Do you have a price list for developers with different skills?

Yes, the charge of developers varies according to their skills. We are happy to send you a complete price list once you share your contact details with us.

What is the set-up cost and when is it due?

Rest assured, you only need to pay the hiring charges. From paperwork to agreements, the basic setup is all done free of cost.

How do I give working instructions and training to my hired developer?

You can use Instant Messaging, email, phones and other means of communication to give instructions to your hired developer.

Are my business secrets and information safe with your company?

Data privacy and security are our top-most concerns. Any information provided by the client or mined for the client shall be the sole property of the client only.

Would you replace my developer if I am not satisfied with the performance?

Yes, if we find the developer lacks to deliver the promised results, we will replace your developer.

How is reporting arranged? How often will I be updated?

Generally, our reporting schedule is on a weekly or daily basis via email or any of the other communication tools. However, we are always open to changes so as to serve your needs.

What other skills does your developer bring to the table?
  • Immense self-motivation to back good communication and development skills

  • Suggest changes as and when required so as to make your work more efficient

  • All their efforts are directed to make the tasks time and cost-effective

What if the developer takes a day off, sick or leaves the company?

You don’t need to worry about this at all. We can always assign you an alternate developer in any of the above cases.

You’ve talked about client satisfaction, can you illustrate?

We’ll allow our work to speak for itself here:

https://www.esparkinfo.com/portfolios.html

For more information, you can contact us at [email protected]

I’m interested in employing/hiring a programmer; how shall we proceed?

That’s not a problem at all. Once the project requirements are finalized and the documentation done, we can start with the project ASAP. For quick contact just send your information on [email protected]

How much will I save if I use your offshore team?

Overall savings may vary. Compared to traditional project-based development, you can save 30%, and compared to in-house development, you can save 60%. Also, there will be no infrastructure, benefit or payroll tax expenses.

Offshore dedicated centers and teams are offered by many other vendors. What makes your company different?
  • We are available 24/7 for direct communications.
  • We have over eight years of experience dealing with custom software and web development. You can review our customers’ testimonials and work at:

https://www.esparkinfo.com/work.html

Will I own all of the source code produced by my Offshore Team?

Yes, you will. All offshore team projects are considered as “work made for hire” and the intellectual property rights remain solely with the client.

Where are your offshore teams located?

Our teams work at our offshore development center located in Ahmedabad, India.

What kind of facilities and equipment do you have? How fast is your Internet connection?
  • We have spacious and comfortable company premises with enough room for every employee on the workstation. All the contemporary standards are followed in designing the workplace interior
  • We regularly keep multiple levels of back-ups to ensure data security
  • As for the internet, company has access to error-free high-speed internet for all company employees. These allow us to manage regular communication both internally and with the clients
Do I have to pay any bonuses to the team apart from monthly wages?

We appreciate your considerations, but there is no real need for that.

Does the billing rate depend on the team members' experience, skills, language proficiency etc?

Yes of course. Billing is done as per the expertise of the developer you have hired. You can always contact us for more information on this.

What should be the minimum size of a team, I have to hire?
  • We put no restriction on hiring as it is completely on the size of the project and the time you want to spend on the project.
  • If you are not sure how many members you need, just give us a call on +91 079-40099034, +19177458685 or drop an email at [email protected] we will call you back and discuss your queries
Does an ODT consist of specialists who work for you on a permanent basis, or do you form each new team from scratch?

We can provide you a new member other than the hiring team though we have a separate dedicated team for the hiring.

Is there a way that I can see previous technical work done by that prospective employee and how much time each of those projects took?

Reference sites and the work done will be provided to you on your request.

How soon can you assemble my ODT?

The team building process is started once you give all the required information related to work with time duration and budget.

Can you put together a team to work for me onshore?

Onsite hire is normally not provided by us but we may consider it at times.

How will the members of my team be selected? Will I be able to participate in the selection process?

The resumes are shared with you. You are the reviewer and the selector by taking interviews of our best hand-picked developers.

How do I make sure that programmers, managers, and other specialists on the team have appropriate experience?

We pick the most suitable resource as per your business requirements. You can also interview them personally before hiring.

Is it possible to establish a test period for an offshore team? Say, one month?

No. This is not possible at this moment but can be arranged a bi-weekly depending on your request.

Is it possibly for us to pay you weekly up front rather than monthly until we develop trust in the relationship?

A service agreement will be signed. Still, if you want, we can go for a weekly or bi-weekly payment. Further if you are satisfied with our services, then we can move for a monthly scheme.

What if I'm not satisfied with the performance of a team or team Member?

There is a less chance of this. But, if happens we have a replacement policy at no extra cost.

I can solve most in-house problems fast enough not to hamper the implementation. How will I be able to work things out with my Offshore team?
  • Everything is compensated through the communication which is unparalleled.
  • We have tech leads and managers who will ensure your work is done in the scheduled time.
Do you provide a local manager with whom I can meet in person on a regular basis?

Unfortunately, we don’t provide this facility on a regular basis. If any of your representatives are in the city then we can fix up a meeting.

Is the difference in time zones a problem?

Through mutual understanding and cooperation, nothing is impossible and problematic.

If I wish to visit Offshore Development Place, is it possible?

That is a very good initiative indeed. If you want you can visit the development center even before assigning the project. You are always welcomed.

What are the terms and conditions necessary prior to signing up?

An agreement will be provided to you prior to your signing. You can read all the terms and conditions mentioned.

Is it possible to add or remove resources during the tenure of a contract?

Yes. We are flexible and comfortable with this. We will find new resources and scale down the operations as soon as possible smoothly.

Can I renew a contract?

Yes. Renewal or extension of a contract can be done with the same resources. A new requirement can also be submitted.

How can I terminate a contract before lapse of the original period?

With two-month notice period(depending on the number of dedicated employees), the services of an employee can be terminated.

What happens if hired employees do not meet required standards?

You are free to terminate with a notice-period. You can ask for other employees if you desire for the same.

What is the skill set available?

We have experts in their domains. The domains range from PHP to all the recent trends. Our Pool of talent are skilled and efficient and thus are reliable.

I have different requirements. What should I do?

Not at all an issue. Just drop a mail and get connected to us.

What is your time availability?

Monday To Saturday (2nd & 4th Saturday)- 9.30 AM- 7.30 PM (IST)

Will the cost remain the same for employees with different skill sets like PHP ?

This completely depends on the following factors:

  • Technology
  • Level of Experience
  • The hire duration.
Will I be able to hire more employees at a later stage?

Definitely. You can hire and we will love to help you with this.

Do you provide technical support and maintenance?

Yes, we provide. Our Technical support and maintenance team works on all aspects of technical queries and thus boosts up the existing applications by solving the queries.

Is testing incorporated as a component within your pricing structure?

Yes. We do. A developer assures this by testing his own work. Though you can hire a dedicated tester for the same.

Do I understand it correct that there are two possible option of co-operation ?

Yes, we have two business models. Hire a dedicated developer and Fixed cost/project basis model. One is time-based and the other is project based.

If I hire a dedicated developer for example for a month, he will need time first to get to know the website/project? How does this work? Will he or she be able to work and to find his way around or he or she will first take some time to get to know the website and then start working?

If all the required information is provided to him/her regarding the project, maximum 2 days are required to understand and start the work as soon as possible. The developer starts working on the project from day 1 and gradually gets to know about the modules.

Do all your developers work from the same office and they share the same IP addresses of your company Internet provider? I need that to know if it comes to give the access to DB and FTP.

Yes, all our employees are working from the same office. Though IP might not be same. There is IP range. Separate interconnect connection can solve this problem in special cases.

Will you be willing to sign a Non-Disclosure and Confidentiality Agreement? Is signing a scanned copy and sending over email ok for you or your prefer fax?
  • We sign NDA with our clients. The copy of NDA is emailed to you.
  • Since your convenience is our satisfaction, we are ok with the scanned copy too. We prefer fax though.
What payment methods do you accept?

We accept Bank Wire Transfer and Paypal.

If I signed the agreement to hire a dedicated developer or a team working on a project then after if you require a down payment, and the down payment is sent, how fast they can start working?

Once the payment is done after signing the agreement, the team starts working within 2-3 days of assignment of the task.