FREQUENTLY ASKED QUESTIONS

eSparkBiz often receives questions about how to develop and design/set up a web site, modify existing designs. Some of the most frequently asked questions and answers about website design and develop are listed below.

All projects we take up carry the following guarantees:

  • Confidentiality guarantee: All client details will be kept confidential
  • Price guarantee: Minimum 50% cost-saving over on-site development
  • Results guarantee: Progress-linked payments weighted toward the end.

All projects we take up carry the following guarantees:

  • We sign NDA and Confidentiality Agreements as required by you.
  • All our employees are full-time employees and are bound by the company’s Confidentiality and Non-Disclosure clauses.
  • Additionally, for sensitive projects, we create isolated cells disconnected from any public network.
  • At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.
Yes; in some cases we bear project risks even before the first payment.

Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We concentrate on being first-time right, and believe the creation-step itself should be strong.

Every project goes through the hands of suitable QA/Testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

We believe that trust and confidence are the foundation for any successful relationship, and develop only after association over time. The following facts may help demonstrate our commitment to our business:

  • We have completed projects for 100+ US clients.
  • We have been 7+ years in business, dedicated to the off-shore execution model.
  • We are here for the long run; our CEO has global experience with leading technology companies and has started up with a long-term vision.
  • Our list of references/ testimonials.
Our pricing is based on a long term relationship aimed at giving maximum benefits to our customers.
Yes, eSparkBiz has been working for offshore clients since 2010, and served clients from 30+ countries including USA, UK, Ireland/Scotland, Australia, New Zealand, Canada, Europe - Spain, France, Sweden, Norway, Germany, Denmark, Switzerland, Italy, Greece, Czech Republic, Middle East - Saudi Arabia, United Arab Emirates, Kuwait, South America - Mexico, Costa Rica, Brazil, Africa - Tanzania, Nigeria, Kenya, South Africa, East Asia – Thailand, Malaysia, Singapore. We make our client coordination team available to our clients via Emails, Skype, Project Management System and Phone also to ensure smooth and efficient communication.
India is a hub of highly skilled professional web programmers and designers, who work in best infrastructure facilities. IT industry in India is on boom as government is leaving no stone unturned to irrigate all services in this sector with its friendly policies. eSparkBiz is the best web solution provider in India which offers cost effective services to its clients scattered all over the globe.
We have the expert team of 55+ developers having an average experience of 2+ years. The team strength for each department is as follows: PHP : 15 , Mobile :10 , Designer : 15 , WordPress : 10 , HR & Admin : 4
  • For PHP, we use Netbeans Editor , Linux System , Github , Mysql
  • iPhone & iPad, we use X-code editor, Objective C, SVN for subversion control, sql lite database.
  • For Android, we use Eclipse editor, Android SDK, JAVA, sql lite database.
We prefer to take projects of minimum of one month. If the project is of smaller size, then you can hire our dedicated developer for minimum 15 days. The price will be higher for the smaller time period project. i.e. $15 per hour for 15 days.
Receive client’s requirement Research & Requirement Analysis Prototype Development Code Generation Testing Technical Maintenance
We have our own development centre in Ahmedabad, India and we do not sub-contract.
Yes. We provide technical support and application maintenance services on request.
Yes, all our developers are speaking English fluently.
Yes. The developer you hire, like all other regular employees, will work full-time (9 hours a day, 5 days a week) dedicating it only to you.
Sure. We would recommend that you interact primarily with the team leader in order to minimize mis communications with your team. We are comfortable with communication via phone, email or Skype.
Yes. We will certainly replace your developer if we see that there really is a shortcoming on the developer’s end.
All information is kept confidential. Solution Analysts will NOT use this information other than for direct communication between you and the company.
Yes, you will. ALL work projects created by your Offshore Team are considered "work made for hire," and the intellectual property rights embodied in it are your sole and exclusive property.
No, we can not provide dedicated developer for hourly basis in your time zone. But if your timezone matches ours or its nearby to +5:30 GMT, we can surely provide you dedicated developer on hourly basis.
Yes we offer rebate of 10% to 50%, it may depend upon the exclusive profiles and requirements that would be defined as per your individual requirement. You can receive reasonable rebates with mutual consent, if all terms and conditions are met effectively.
Yes ,we send you a formal quote with department wise estimated time and price breakup, you are free to accept or reject and are under no obligation to select eSparkBiz however we expect you to let us know about your concerns and objections so that we can re-evaluate the proposal and project scope, and submit you with a proposal that suits your preferred budget and timelines. The inquiry you make for creating a site and the brief you give regarding it is studied by our experts and they get back to you within 4-48 hours with an estimated price and time-frame and added suggestions which seem profitable and feasible for your website. It does not obligate you to take our services at this very initial stage, so you can feel free to make use of contact form for any query that you have in mind. THE FINAL CALL WILL BE YOURS.
We have different packages to cater the needs of all types of customer. All of our charges are project based, but we also have option to hire full time dedicated designers, programmers and developers.
We have two different payment options. You can make secure payments to eSparkBiz via PayPal or wire transfer
Yes its true, we provide Free Website Maintenance/Support for fixing bugs and errors found in our work deliver as long as our delivered code/scripts/files are not modified by any other person.
  1. Dedicated time slot
  2. Annual maintenance contract
You can email us or use the live chat option to contact our representatives.
eSparkBiz believe in maintaining long term relations with its clients and customers. And to maintain this relationship we provide free website maintenance* and 3 months technical support services to tackle bugs and errors.
We sign NDA before initial discussions, and final contracts are drawn out in details. We are normally bound by the legal framework of our client's country, and are a registered organization in India.
Yes we do, whenever required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.
We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).

eSparkBiz welcomes you to try our services. You may choose to have us do a Pilot Project. We have always succeeded in continuing the relationship after demonstration of ability in a pilot project.Our preferred Pilot Project is either the first sub-system of a larger project, or an independent project that completes within itself. Pilot Projects are typically within 2-4 weeks' duration.We invest the same time and energy in Pilot Projects as real projects. You would find the pilot of sufficient quality to continue on the same code. In this sense, Pilots are very different from prototypes.

It depends on the situation. We will ask you to provide some information if necessary.
You can use Subversion (SVN) or Concurrent Versions System (CVS) to access code during the development cycle..
Of course, testing is in our pricing structure and we have testing engineers focused on it.
Yes, we can provide you with our client references. We have built solid relationships with our clients by helping them meet their business objectives and providing services and support whenever required. Our clients suggest our name to the other companies for cost effective, high quality and on time web and software development. You can refer to client speak for Testimonial of our customers.
Yes. Offshore outsourcing helps in reducing their cost of development through offshore delivery of projects. We have solid relationships with some of the consulting companies globally that are looking for reliable and knowledgeable offshore services provider.
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We discuss because We Care

Our process

We believe in collaboration focused

  • Discover

    Develop a thorough understanding of the project, audience, and objectives to formulate a digital strategy.

  • Design

    Craft a purposeful design to reflect the objectives and indicate the direction for the entire project.

  • Implement

    Bring the design to life in the form of an interactive and functional prototype. Review, refine and optimise.

  • Develop

    Incorporate implementation and technical components into a highly functional system, ready for review.

  • Deliver

    Review, refine, test and prepare final product for delivery. Launch and continue to evolve over time.

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Why Choose Us?

Whether it's reducing costs, simplifying business processes or providing on-demand business intelligence, eSparkBiz is your partner. Since 2010, eSparkBiz has developed a track record of excellent customer service. Our goal is to be your long-term Development partner.
NDA Assurance
White Label Services with Copyright
Real Time Project Status Update
Dedicated Project Manager
PMS for Project Management
QA Tested & Bug Free Solution
On Time Delivery
No Hidden Cost
Pre-sales Support
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