Project Overview

Company Overview Brush Claims is a U.S.-based insurtech company that provides modern claims solutions through Hubvia. Hubvia is a suite of tools designed to automate end-to-end workflows for claims processing.

Challenge Brush Claims needed to modernize its legacy system and create a scalable, cloud-based solution that could meet the demands of a growing market and offer enhanced capabilities for its customers.

SolutionWe worked with Brush Claims to develop a new platform, replacing the old system with a more efficient and feature-rich SaaS product. The solution leveraged cloud technologies and modern tools to create a more secure, scalable system for the company’s operations.

The Problem

Although having achieved a very high level of success in other areas, the Client's business faced many critical problems that needed to be solved:

Legacy System

The old claim management system was monolithic and not scalable and flexible enough to match the pace of the competitive insurtech marketplace.

Complex Claim Workflows

Complex settlement processes needed a solution to streamline and automate the operation.

Poor Vendor Partnership

Earlier, the offshore vendor was not properly communicative and was not transferring the knowledge properly. It added more delay to the project. Brush Claims needed a new partner.

Budget

Brush Claims required an innovative but affordable system design, which would be financially possible at the same time and that reaches high standards of functionality.

The Solution

Project Approach and Team

Sourced a focused team of senior React and .NET developers who could be integrated into the Client's Scrum-Kanban process. Conducted an exhaustive audit of the legacy system to document claim data flows, processing logic, and architectural limitations. Worked closely with Brush Claims to finalize the task scope and development priorities.

Distributed Monolith Architecture

Economic design distributed monolith architecture that is costlier than microservices; however, it has similar scalability and maintainability that microservices. Created large-scale PostgreSQL databases and a robust claim flow.Wired a highly secure access control and additionally multi-format claim metadata using a cloud-based Azure solution

Front-end Development

Produced reusable, responsive UI and hence used React-based systems while the web and mobile compatibility development was very easy. Keep it clean and well-documented such that future enhancements are easily done.

Integration with Other Third-Party Applications

Designed secure APIs to use with Brush Claims' applications including third-party applications like those available from Verisk's Insurance Risk Analytics.Scaled the team quickly with an Azure-expert.NET developer to accelerate the API development.

Cloud Infrastructure Setup

A robust and scalable infrastructure based on Azure to ensure secure operations DevOps integration ensures smooth development and easy updating

The Result

The new system supports complex claim workflows, improved user experiences, and scalable growth opportunities for Brush Claims. Expert design recommendations ensured a budget-friendly architecture while minimizing maintenance expenses, delivering cost savings and operational efficiency. The more rapid claim processing achieved through this solution resulted in higher customer satisfaction, enabling Brush Claims to strengthen its position in the insurtech SaaS market. Smooth collaboration with a culturally aligned partner using mature Agile practices ensured effective communication and timely delivery of the project. This success laid the groundwork for a long-term partnership to enhance Brush Claims’ SaaS offerings further.

A high-performing cloud-based system enabling efficient claim processing and user-friendly experiences for insurtech growth.

Revolutionizing Claim Management with a Modern, Scalable SaaS Solution

About The Project