Project Overview

This fast-growing restaurant came to eSparkBiz with one clear goal: make the dining experience feel fresh, simple, and mobile-first. They wanted a digital menu that actually worked for real people, easy to explore, easy to update, and easy on the eyes.

What We Did

Designed a mobile-first, responsive digital menu using React & React Native.
Developed a real-time CMS for instant menu edits and pricing updates.
Integrated secure online ordering and Stripe payment processing.
Added smart dietary filters, detailed dish visuals, and descriptions.
Built an analytics dashboard for tracking customer behavior and trends.
Implemented upselling prompts for specials, combos, and recommendations.
Enabled multi-language support and crafted a modern, premium UI/UX.

So, we built a smooth, modern platform using React and React Native, flexible across devices, powered by a live CMS, and connected to Stripe for instant ordering. From day one, the team had better control, and diners had a better reason to come back.

This system architecture snapshot demonstrates seamless ordering through microservices, real-time menus, analytics, and secure Stripe payments:

🧠 Did you know?

76% of restaurant owners say tech helps them stay competitive. For today’s guests, going digital isn’t a “bonus” it’s the new normal.

The Problem

The restaurant knew they were falling behind. Their tools were clunky. Paper menus were a pain. And their digital presence? Almost unusable on mobile. Customers expected more, and frankly, so did the staff.

Outdated Paper Menus

Printed menus kept going out of date. Updating them was slow, reprinting was costly, and diners often asked for dishes that weren’t even available. It made the whole place feel stuck.

Poor Mobile Experience

The digital version wasn’t designed with phones in mind. It loaded slowly, didn’t adjust to screen sizes, and frustrated people trying to browse. Most just gave up before ordering.

Inefficient Menu Updates

Menu edits took too long and needed too many steps. By the time staff could update anything, it was too late and upsell chances were already missed.

Lack of Engagement and Personalization

No filters. No food images. No clear way to spot what fits someone’s diet or taste. It all felt flat, and people just couldn’t connect with the menu.

Limited Analytics & Customer Insights

There was no real data to go on. What were people clicking on? What sold well? What didn’t? The team was flying blind and couldn’t make informed decisions.

Limited Upselling Opportunities

Without a dynamic, interactive menu, the staff missed chances to highlight high-margin specials, pairings, or chef recommendations. Static paper menus offered no prompts for add-ons, resulting in lost revenue and fewer opportunities to increase average order value per customer.

No Multi-Language Support

The existing menu offered information in only one language, limiting accessibility for tourists and diverse local diners. This language barrier reduced comfort and understanding, potentially driving away guests who might otherwise have ordered more if they fully understood the offerings.

Outdated Visual Appeal

The restaurant’s paper and basic digital menus lacked modern, visually engaging design and interactive features. This dated presentation failed to spark customer interest, lowered perceived food quality, and made the dining experience feel less appealing compared to tech-savvy competitors.

The Solution

We worked hand-in-hand with the restaurant team to build a smart, flexible menu platform that felt effortless to use. It worked for diners at the table and for staff behind the scenes, clean, fast, and actually helpful.

Responsive Digital Menu

React and React Native helped us build a slick menu that felt smooth on phones, tablets, and desktops. Guests could scroll, see pictures, and order right then and there.

Integrated Online Ordering & Payments

We added Stripe to let customers browse, order, and pay in one go. It reduced waiting, kept payments secure, and helped move things along without confusion.

This figure illustrates a seamless ordering flow from smart menu filters to instant kitchen updates boosting speed, accuracy, and offering customers with personalized experience:

Real-Time Menu Management

The CMS we built made edits super simple. Whether it was changing a price or hiding an item that sold out, updates happened instantly, no tech skills needed.

Personalized, Engaging Experience

With filters and visuals added in, guests could find dishes that fit their dietary needs and see exactly what they were ordering. It made choosing easier and faster.

Multi-Language Interface

To support diverse guests, eSparkBiz integrated multi-language options within the menu. Diners could easily switch languages, improving clarity, comfort, and inclusivity. This welcomed international tourists and local multilingual customers, driving higher satisfaction and increased ordering confidence.

Analytics Dashboard for Insights

A light dashboard gave the team real-time info on what customers viewed, liked, and ordered most. That helped them fine-tune the menu and make smarter choices day by day.

This diagram illustrates AWS-powered security, storage, and API integration ensuring seamless CMS updates, payments, and notifications:

Smart Upselling Features

eSparkBiz added smart upselling prompts within the digital menu, showcasing high-margin specials, combo deals, and chef recommendations. This interactive approach encouraged diners to explore add-ons, boosting average order value and maximizing revenue opportunities with minimal staff effort.

Modern Visual Design

The UI/UX design team crafted a visually stunning, interactive menu using high-resolution dish photos, animations, and modern UI elements. This refreshed design elevated the restaurant’s brand appeal, enhanced perceived food quality, and gave diners an engaging, premium digital dining experience.

The Result

The restaurant didn’t just improve, they transformed. From faster updates to fewer mistakes and better engagement, the new menu gave them the tools they needed to thrive.

60% Faster Menu Updates

Staff could update the menu in seconds, not hours. Guests always saw the latest version, no confusion, no delays.

40% Increase in Customer Engagement

A better-looking, mobile-friendly menu kept guests exploring longer and ordering more. Personal touches helped, too.

30% Reduction in Order Errors

With orders placed directly through the platform, mix-ups between waiters and kitchen staff dropped big time. Smoother service, happier guests.

The easy-to-use digital menu made it simpler for the restaurant to manage updates, connect with more diners, and run operations more smoothly.

Mobile-Friendly Restaurant Menu Increased Customer Engagement by 40%

About The Project